There has never been such a push in our society and culture for a healthy and active lifestyle. Because most people spend eight hours a day working at a computer, it has become more and more of a challenge to be physically active every day. Paired with this modern and inherently unhealthy lifestyle, there has never been more pressure to be in shape. This creates a lot of stress for men and women to achieve a healthy lifestyle while dedicating much of their time to unhealthy activities.
The idea of a 24-hour gym was once a rare feature offered only by the biggest companies in the business, but now most gyms are either 24 hours or at least 15 – 20 hours per day. People like the flexibility of being able to work out whenever they choose, even if that means at 4:00 a.m. before a 6:00 a.m. shift at work. One of the most important factors that gym users consider is availability and hours of operation. Therefore, if you are in the business of fitness you need to be accessible 24 hours, 7 days a week.
How TOUCH Communications can Help
TOUCH Communications provides a call answering service that benefits gym owners and personal trainers. Allowing them to live a normal life while still being “available” at all hours for their customers and clients. TOUCH Communications provides more than just messaging and paging. By understanding the company and getting to know the business, customers are treated with the same care they would receive if they were speaking to the gym owner or personal trainer directly.
Even if a gym is open 24 hours, most gym owners do not have staff available for reception beyond the hours of 9:00 am to 5:00 pm. With TOUCH Communications, reception services can be available to your customers at all hours whether it’s questions about the facilities, membership fees or other services.
A personal trainer can become a very important role model and a key influencer in their clients’ lives. Although a trainer may wish to go on vacation or take the weekend off without having to worry about their clients, this can be extremely difficult as clients often reschedule appointments and call with inquiries concerning injuries, diet and nutrition. Personal trainers never have to worry about leaving a client hanging when they are unavailable by using TOUCH Communication services. A trainer is able to have all calls received by certain numbers automatically forwarded to a TOUCH Communications customer service representative, who can assist their clients with all of their needs, or, if urgent, they can have the trainer call them back. The quality of the service, whether it be a great trainer or a helpful gym receptionist will help keep clients on track with their fitness and continue supporting the business.
Operating a gym that is open 24/7 is not an easy task, but with the help of TOUCH Communications operating your gym can be uncomplicated and painless. Contact us today and we’ll be ready to help.