Real estate agents are married to their phones! We don’t blame them really – a realtor’s cellphone is their connection to clients, prospects, and suppliers. Without that connection, they wouldn’t be able to make a living. For agents who have never used a live call answering service like TOUCH Communications, they might wonder whether they can really trust those precious calls to a third party – but there are many reasons why realtors should use TOUCH for this type of service.
Here are some of the main reasons:
Reason #1 – TOUCH is 24/7.
Let’s face it, even if you sleep with your cellphone on your pillow, it is simply not possible for you to answer it every hour of every day. While a client might leave a message on your voicemail, there is a good chance that a prospect will not.
With an answering service like TOUCH, you can be sure that no matter who is calling, no matter the time, they will be answered by a real human being that will give them the same professional service that you would.
Reason #2: It lets you be in two (or more!) places at once.
Have you ever been showing a home and faced constant interruptions from your ringing phone? Even if you have your phone on vibrate, it can be very distracting and it might even make you appear to be rude to the potential customers to whom you are showing the home.
With TOUCH taking your calls for you – you can turn your phone off and focus on the face-to-face interaction with homebuyers, giving you a better chance of making a great impression and closing the sale. And you can be confident that whoever might be calling in is getting quality service as well.
Reason #3: It makes you appear more successful.
It’s human nature that we like to do business with people who are already successful. It is no different with real estate agents. In the absence of a direct referral from friends or family members, prospective buyers and sellers will often give their business to the agents who already appear to be doing well in their business. (After all, they must be better right?).
If a prospective client calls your number and gets an automated voicemail, they may or may not leave a message. And if they call multiple times without getting through to a real person, it may give the impression that you are too small an operation for them to trust with the buying or selling of their home.
However, when you team up with TOUCH, your future customers will always get through – either to you or to one of “your assistants”. This projects an image of success and it may be the difference between a prospect becoming one of your customers – or one of your competition’s.
Reason #4: It gives you a break
Even the most devoted realtor needs to take time for themselves, their family and their friends. But that is hard to do when your ability to pay your bills is tied to your ability to answer your phone! Perhaps you’ve noticed the looks of exasperation from your friends when your phone lights up in the restaurant or on the golf course. You may even feel bad about answering – but you have to make a living.
Having TOUCH take care of your calls allows you to block out time for a healthy social life. You can have the peace of mind that when a caller is trying to reach you, they will be greeted by a friendly professional who will make the appropriate arrangements for you to get in touch with them at a later time.
As a realtor, there are many types of investments that you can make in your business. TOUCH Communications as your live call answering service is an investment that pays off in many ways! Contact TOUCH Communications to take the next step.